FAQs

FAQs ________________________________________

What are the delivery charges for orders from the online shop?

We provide free shipping on all orders.

 

How do I contact you?

Email us on hello@artracted.com 

 

What if I receive a damaged product?

If you received a damaged item, please report to hello@artracted.com within 48 hours of receipt with a photo that shows the damage of your product(s). Please include your order number in the email. Please contact us via email, we will replace the product without hassle.

 

Which payment methods are accepted?

We accept almost all credit and debit cards, Net Banking, Wallets, Paypal.

 

How long wil the delivery take?

We don’t want you to wait long to open the parcels of joy. We follow thorough quality checks and it takes 10-14 business days to deliver across all major cities. We will keep you updated if there is any delay.

 

What exactly happens after ordering?

We get super excited! And your order is dispatched as soon as possible.